Critical Success Factors

critical success factorA Critical Success Factor (CSF) is often used in business management to identify a single measurement or a limited list of measurements that are necessary for the organization to achieve in order to meet its mission and strategic goals.

Often Critical Success Factors are goal objectives stated in a text format, such as "Be The Most Reliable Supplier in Our Industry."  Once defined, organization can then create a measurement of the CSF - referred to as a Critical Success Criteria.  An example of a Critical Success Criteria would be achieving a "On-Time Delivery" Key Performance Indicator (KPI) of 98%.

These Critical Success Criteria should be measured regularly and consolidated into an Excel style spreadsheet or presented in a KPI Dashboard.

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